Privacy Policy & Terms of Use

Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the orcasplash.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Bellaire Splash LLC DBA Orca Splash Car Wash (“Bellaire Splash LLC DBA Orca Splash Car Wash”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type, and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us to request that we delete that child’s Personal Information from our Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

Use and processing of collected information

In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

Processing your Personal Information depends on how you interact with the Website and Services, where you are located and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of this Policy with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.

Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We collect and use personal information solely to operate our services, communicate with customers, improve user experience, and comply with applicable laws.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We do not sell your personal information. We may share limited personal information with trusted service providers solely to operate our Website and Services, communicate with users, and comply with legal obligations.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, to enforce our Policy, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Cookies

Our Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

Data analytics

Our Website and Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Website and Services, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Website and Services. We do not use third-party analytics tools to track or to collect any personally identifiable information of our Users and we will not associate any information gathered from the statistical reports with any individual User.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information.

Email & SMS marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

By opting into SMS from a web form or other medium, you consent to receive SMS messages from Bellaire Splash LLC DBA Orca Splash Car Wash, including account notifications and promotional messages. Consent to receive SMS messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Carrier is not liable for delayed or undelivered messages. Reply STOP to opt out at any time. Reply HELP for help.

Links to other resources

The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, post a notification on the main page of the Website. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

Bellaire Splash LLC DBA Orca Splash Car Wash
22730 Parkway Lanes Ln,
Richmond, Texas 77407
admin@orcasplash.com

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

This document was last updated on February 09 2026.

Terms of Use

Last Updated: February 9, 2026

1. Acceptance of Terms

These Terms of Use (“Terms”) are entered into between you (“you” or “User”) and Bellaire Splash LLC, doing business as Orca Splash Car Wash (“Orca Splash,” “we,” “us,” or “our”).

These Terms govern your access to and use of https://orcasplash.com (the “Website”) and any related services, including online membership purchases.

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Website.

You must be at least 16 years old to use this Website.

2. Changes to These Terms

We may update these Terms at any time. Changes become effective immediately upon posting. Your continued use of the Website constitutes acceptance of the revised Terms.

3. Website Access and Account Security

We may modify, suspend, or discontinue any part of the Website at any time without notice.

If you create an account or provide login credentials, you are responsible for maintaining their confidentiality and for all activity under your account. Notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate access at our sole discretion.

4. Online Memberships and Purchases

Membership Enrollment
When you purchase a membership online, you authorize Orca Splash to charge your provided payment method according to the selected plan.

Recurring Billing
Memberships automatically renew unless canceled. By enrolling, you expressly authorize recurring charges to your payment method on file.

Cancellation
You may cancel your membership at any time through your online account or by contacting us directly. Cancellations must be completed before your next billing date to avoid future charges. Access continues through the end of the current billing period.

Refunds
Membership fees are generally non-refundable once billed, including partial months, unless otherwise required by law or expressly stated by Orca Splash.

Payment Processing
Payments are handled by third-party processors. Orca Splash does not store full credit card numbers and is not responsible for third-party processor errors, outages, or security practices.

You are responsible for keeping payment information current.

5. Intellectual Property

All Website content, including text, graphics, logos, images, and software, is owned by Orca Splash or its licensors and protected by intellectual property laws.

You may use the Website for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, or commercially exploit any Website content without written permission.

6. Trademarks

“Orca Splash Car Wash,” related logos, and branding are trademarks of Bellaire Splash LLC. All other trademarks belong to their respective owners.

7. Prohibited Use

You agree not to:

Violations may result in suspension or termination.

8. Monitoring and Enforcement

We may investigate violations and cooperate with law enforcement when legally required. You agree to hold Orca Splash harmless for good-faith enforcement actions.

9. Reliance on Website Information

Website content is provided for general information only. We make no guarantees regarding accuracy or completeness. Use is at your own risk.

10. Third-Party Links

Our Website may link to third-party sites. We are not responsible for their content or practices. Access them at your own risk.

11. Geographic Use

This Website is intended for users located in the United States. Access from outside the U.S. is at your own risk.

12. Disclaimer of Warranties

The Website and services are provided “AS IS” and “AS AVAILABLE.”

To the fullest extent permitted by law, Orca Splash disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted or error-free service.

13. Limitation of Liability

To the maximum extent permitted by law, Orca Splash shall not be liable for indirect, incidental, or consequential damages.

Our total liability shall not exceed the amount paid by you to Orca Splash for the services giving rise to the claim.

This does not limit liability for gross negligence, willful misconduct, or bodily injury where prohibited by law.

14. Indemnification

You agree to indemnify and hold harmless Orca Splash and its affiliates from claims arising from your use of the Website or violation of these Terms.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Texas.

Any legal action must be brought in state or federal courts located in Fort Bend County, Texas.

17. Limitation on Time to File Claims

Any claim must be brought within one (1) year of accrual or it is permanently barred.

18. Severability

If any provision is deemed unenforceable, the remaining provisions remain in full effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Orca Splash regarding Website use.

20. Contact Us

Bellaire Splash LLC DBA Orca Splash Car Wash
22730 Parkway Lanes Ln
Richmond, TX 77407
Email: admin@orcasplash.com